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FAQ

Is it safe to purchase from this site? 

-Rest assured. All transactions include PayPal's buyer protection program. Also, know that we've been selling on eBay under the name trulyfantastic and iwanttofu for years and have 100% positive feedback. We pride ourselves on servicing everyone fairly and will do everything in my power to ensure 100% satisfaction.

Are your products authentic? 

-Absolutely. All products are 100% authentic. Guaranteed or your money back. We do not tolerate fakes, B-Grades, variants, etc.  Most items are purchased from authorized dealers. Additional pictures of shoes and/or receipts available upon request. 

When can I expect to receive my order? 

-You should expect to receive a tracking number within 48 hours after your payment clears. Most domestic orders take 4-5 business days to arrive. Please note if you are using eCheck, it usually takes between 3 and 5 business days for an eCheck to clear.

Do you double box? 

-Yes. We are collectors first, and we promise that we will treat your shoes with great care. 
        
Do you ship internationally? 

-Yes, we've completed many successful international transactions. If you are in a country where you are unable to checkout, please contact us and we'll work out the rates with you.  Please note, we are not responsible for any customs duties or taxes.  Please check with your local customs office before purchasing.

Will you consider trades? 

-Sorry, we will not respond to trade offers. It's simply too much hassle and cost to organize a successful trade.

Do you accept offers?

Only for shoes not listed on this site.  All prices here are the lowest price.

Are you on Instagram/Twitter/Tumblr, etc.?

Yes, keep track of our latest updates by following tfkicks on InstagramTwitter, and Tumblr.  Sorry we're not on Facebook, NT, SC, ISS, etc..